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luispedroferreira's avatar
luispedroferreira
Explorer | Level 4
8 months ago

I don't see the option to unshare a folder, even though I'm the owner

I'm facing some problems when trying to stop sharing several folders I'm the owner. The share icon is present, but I am the only member of this folder. I understand that until I remove myself f...
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Shared Folders
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

Hi from me too, luispedroferreira. “Shared”, in this case, is mostly referring to the status of a folder vs “unshared”. So, even if you can only access a shared folder and no one else, it still remains shared until its status has been changed and it’s been unshared by the owner (in this scenario you). 

 

Since you’re still not seeing the Unshare button though, can you send me a screenshot of the options you’re getting on your end, so that I can have a look?

ilanalter's avatar
ilanalter
Helpful | Level 5
6 months ago

The link "unshare folder" is missing.

I have unshared all users one by one but I cannot unshare the folder itself

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    6 months ago

    ilanalter, is this folder located within another shared folder perhaps? If yes, are you able to unshare the parent folder?

     

    Are you seeing the same thing on different browsers?

    • ilanalter's avatar
      ilanalter
      Helpful | Level 5
      6 months ago

      NO - this is the parent folder

      To make it clear - I have 2 folders in the same location

      OA-XXX and OY-YYY - One of them I can Unshare and the second one I cannot Unshare

      • ilanalter's avatar
        ilanalter
        Helpful | Level 5
        6 months ago

        The unshare link does not appear in the desktop app

        The unshare link does not appear in the Chrome

        The unshare link does not appear in the Edge as well

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