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Forum Discussion

luispedroferreira's avatar
luispedroferreira
Explorer | Level 4
8 months ago

I don't see the option to unshare a folder, even though I'm the owner

I'm facing some problems when trying to stop sharing several folders I'm the owner. The share icon is present, but I am the only member of this folder. I understand that until I remove myself f...
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Shared Folders
luispedroferreira's avatar
luispedroferreira
Explorer | Level 4

Hi Mark. That's the problem, there is no "Unshare Folder" at the bottom of the popup. I still didn't understand quite well how shared folders work in Dropbox. That "Unshare Folder" option you mention, I see it in some folders, but some other times I don't even tho the folder is shared (with the 2 people icon), and that's why I'm saying that Dropbox should explain better how shared folders work.

 

What are my options to unshare a shared folder with no "unshare folder" option?

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
8 months ago

Hi from me too, luispedroferreira. “Shared”, in this case, is mostly referring to the status of a folder vs “unshared”. So, even if you can only access a shared folder and no one else, it still remains shared until its status has been changed and it’s been unshared by the owner (in this scenario you). 

 

Since you’re still not seeing the Unshare button though, can you send me a screenshot of the options you’re getting on your end, so that I can have a look?

  • ilanalter's avatar
    ilanalter
    Helpful | Level 5
    6 months ago

    The link "unshare folder" is missing.

    I have unshared all users one by one but I cannot unshare the folder itself

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      6 months ago

      ilanalter, is this folder located within another shared folder perhaps? If yes, are you able to unshare the parent folder?

       

      Are you seeing the same thing on different browsers?

      • ilanalter's avatar
        ilanalter
        Helpful | Level 5
        6 months ago

        NO - this is the parent folder

        To make it clear - I have 2 folders in the same location

        OA-XXX and OY-YYY - One of them I can Unshare and the second one I cannot Unshare

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