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Forum Discussion
I can't save files in my Dropbox folder
Since last week, while working on office, or autocad, or anything, i cant save files to dropbox folder. It gives a message that the file dont existe (if the file is new) or if it was existent it says...
just discovered that the latest windows 10 update was causing the issue.
uninstalled the update from 14february, wich is KB4524244, fixed the problem
No the icon stays fixed as not syncing...
Attached is the prt screen, sorry it is in portuguese, but its saying that cant acess the file, and if you look it into de path, the name of the file is a number... it is not office related i think cause lets say autocad is same, however paint, now trying the edit the prt screen that was gonna sent you, saved normally...
Rich
Super User II
Super User IITemporarily close the Dropbox application or pause syncing, then try to save a file in the Dropbox folder again. What happens?
if pause syncing same message...
however closing the application and then restarting windows explorer, it saved normally...
just discovered that the latest windows 10 update was causing the issue.
uninstalled the update from 14february, wich is KB4524244, fixed the problem
- Lusil
Dropbox Staff
Thanks for keeping us in the loop, carlosgap5, and glad to hear that you were able to resolve your concern in the end - awesome work!
If anything else comes up in the future, don't hesitate to give us a shout. In the meantime, have a lovely day ahead!
