We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Brian Lamoreaux
3 months agoExplorer | Level 3
I can create aliases for my Dropbox subfolders, but not the parent folder.
I work on a mac and I love the way I can access my files through aliases in a convenient location. The issue I'm having is some DropBox folders allow me to create an alias on a Mac and some do not. ...
Megan
Dropbox Staff
Hey Brian Lamoreaux, keep in mind that Dropbox doesn't support aliases, I'm afraid.
So, even though you could use them if you wish, I couldn't precisely tell you why this is happening, or troubleshoot this more; but I could suggest a work around for this.
Since you can create a shortcut to a web link with these steps, perhaps you could use this feature to add a shared link to the file you want to access from another folder.
In any case, our Community is open so if anyone else has a workaround, they're more than welcome to also share it.
Brian Lamoreaux
3 months agoExplorer | Level 3
First, I'm not sure what "a shortcut to a web link" is actually. I am familiar with creating links that I can copy and paste into emails which bring others to documents or folders that I want to share. Is this the same thing?
Second, I have a question about step 5 under creating a shortcut to a web link. It asks me to "enter the URL" and Name of my shortcut. What URL should I use? How do I know if it's correct, etc? Please advise. I would attach a screenshot here but I still don't know how to do this in the chat here... as I mentioned above the camera icon does not allow me to simply select and image to place here or drag and drop, it asks for "source" and dimensions etc. and I also don't know what that is. Seems like this should be easier.
Lastly, I must say that I once was able to create aliases or shortcuts on by desktop to DB folders and now not being able to, greatly decreases the value of the Drop Box app in my opinion. So I do strongly recommend working with Apple or others to figure out how to get this feature back and integrated.
- Jay3 months agoDropbox Staff
Hi Brian Lamoreaux, the web link is basically a shortcut to a webpage you would like to access on the internet, like a bookmark in your browser, so that is the URL you would enter.
However, it might not work as expected if you're trying to access your own folders on the Dropbox site.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!