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Forum Discussion
How to reset my camera uploads, I tried everything
Hi! I need to force the Android app to re-upload all the photos in my gallery. I set it up so it uploads everything, not just new photos, but it will only upload new items. I believe it recognizes o...
Megan
Dropbox Staff
Dropbox StaffHi dduraznito, how are you today?
I can help you reset your camera uploads, if you wish. Would it be okay for me to reach out via email, in order for us to have a look into this privately?
Let me know, and we'll take it from there!
- Yes, please
- Megan
Hi!
I also would like to re-upload all photos from my iPhone and my wife iPhone as some of our backup photos are missing from our hard drive. Could you please let me know how to start the photos upload from zero?
Thank you for your time.
HOW DO I DO THIS
- I don't know if you are having the exact same issue, but there seems to be some hidden log of which photos have already been uploaded. This can only be reset by support. Last year they did that for me and it worked.
