You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Mada7D
4 months agoNew member | Level 2
How can I track the messages on shared folders and transfers?
Hello Dropbox Community
I often share folders with my clients with notes
Just realized today that my main client cannot read the sent notes
I'm also looking where I can find the sent notes....
Mada7D
New member | Level 2
Hello Hannah
Yes, thanks for the answer. It's a shame because my client says on her side she cannot read the notes, only the first few words. I think this should stay registered in Shared or Transferred.
The other thing is that when I go to those tabs not even haft of the files and folders I share are on the list.
Hannah
4 months agoDropbox Staff
Thanks for the feedback on the notes, Mada7D, I've passed them along to the team for their consideration.
As for the shared folders and transfers that are missing, specifically the shared folders, are you able to locate all of them in the "all files" page?
As for the missing transfers, are they active or expired?
And do you see the same, if you login from a different browser?
- Mada7D2 months agoNew member | Level 2
Hello Dropbox team
If I could keep track of my communication with my clients I would upgrade for sure.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!