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FStobacco's avatar
FStobacco
Explorer | Level 4
3 months ago

How can I share folders with people outside my team?

My work has a Dropbpx business account, and I am admin. I want to create a shared folder within our DB-account to share with external collaborators. And I want to give some of them the persmission to...
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Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi FStobacco, thanks for bringing this to our attention.

 

Could you let me know in more detail what you're experiencing?

 

Have you enabled this setting to share folders outside of your team?

 

This will help me to assist further!

FStobacco's avatar
FStobacco
Explorer | Level 4
2 months ago

Thank for yout reply Jay.

My workplace has business account with 5 licenses. I am one of them, and I have admin rights. Now I am trying to establish a shared folder with freelancers outside our organisation (and not part of the 5 people with a DB-license). So far so good. The problem starts when I want to enable one of the freelancers to also add external people to this shjared folder. In my admin conconsole I have the following settings:

 

Share links outside your team - ON

Default acsess for shared links - ANYONE WITH LINK

Default permission for shared links - EDIT

Set an expiration new for links shared outside your team - NONE

Require password for links shared outside your team - OFF

Blanket links restriction - OFF

Transfer - ON

Adding outside folders - ON

 

Anything I can do, or do I need to buy a licence for the freelancers I want to have the option of adding "outside team member" to our shared folders?

 

 

 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 months ago

    Hey FStobacco, what's the error you're seeing when you try to enable external users to share the folder with other external users, please?

    • FStobacco's avatar
      FStobacco
      Explorer | Level 4
      2 months ago

      Hi Hannah

       

      I don´t see where I can enable external users to share with other external users. I have the settings as listed above and what I do is:

       

      - I share a folder with extarnal users

      - I give them "can edit" priviliges

       

      But when these external users try sharing the folder with other external users they get these messages:

       

      "This can only be shared with the link"

       

      and/or

       

      "You don´t have permission to manage membership on this folder".

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        2 months ago

        Thanks for that, FStobacco.

         

        In the sharing tab of your admin console, in the "sharing externally" section under "direct sharing", can you change the setting to "On (Team + approved)" and then add the emails of the external collaborators, to see if that allows them to edit the folder?

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