You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
RMox
6 years agoHelpful | Level 5
How can i Disable or change dropbox keyboard shortcuts?
Some keyboard shortcuts in dropbox interfere with shortcuts from other programs on my pc, and i want to resolve this by turning off or changing the dropbox shortcuts. example: Dropbox uses my PrtScr...
- 6 years ago
It's the Screenshots option, which you already have unchecked. Just have SnagIt re-capture the Print Screen key and you should be all set. If Dropbox keeps offering to save screenshots, go back to this screen, check the Screenshots box and click Apply, then uncheck it and click Apply again. Then have SnagIt grab the key.
Rich
6 years agoSuper User II
The only key that I"m aware of Dropbox using is Print Screen. It's associated with screenshots being saved to Dropbox. You'll need to disable screenshots in Dropbox Preferences, on the Import tab, then recapture the Print Screen key within SnagIt.
- RMox6 years agoHelpful | Level 5
Thanks for the quick reply, and I would be tickled pink if that would work as a solution. Unfortunately, when I follow that path you recommended, I see no command that would control (turn on or off) that keyboard shortcut. I've attached a screen capture you what I'm seeing.... if it makes a difference, I'm using Windows 10.
- Rich6 years agoSuper User II
It's the Screenshots option, which you already have unchecked. Just have SnagIt re-capture the Print Screen key and you should be all set. If Dropbox keeps offering to save screenshots, go back to this screen, check the Screenshots box and click Apply, then uncheck it and click Apply again. Then have SnagIt grab the key.
- Jason D.86 years agoHelpful | Level 6
This isn't the solution. I have this disabled and if Dropbox starts before Snagit, then the Snagit shortcuts won't work. I never use the Dropbox shortcuts - I don't know why they are there - all they do is cause problems. So for the soltuion is to close Dropbox, then start Snagit, then try to remember to restart Dropbox. Neat.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!