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Forum Discussion

Elyse22's avatar
Elyse22
Explorer | Level 3
2 years ago

Files stuck uploading in queue on the website.

Hi! This is a new issue I'm having that just started randomly!    I use dropbox through safari on my MacBook! I have WAV audio files downloaded onto my computer that I used to be able to just dra...
sync
upload
Web
AFramePhotos's avatar
AFramePhotos
New member | Level 2

I'm having the same issue. I have never had this happen. I was able to upload all but 4 of my files. The last 4 have been "in the queue" for an hour now. Did you happen to find a solution? Thanks!

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
9 months ago

Sorry to hear that, AFramePhotos.

 

Have you tried uploading your files using a different browser or a private browsing/incognito window, to see if you get a different behavior?

  • smangle2001's avatar
    smangle2001
    New member | Level 2
    9 months ago

    I'm having the same issue on my ipad.  I have the Dropbox app opened and am importing many pictures and videos.  It has done 530 of 601.  I just imported some new ones and they processed but not these other ones....help!  I have 2TB of storage, so I am not out of space yet 🙂

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      9 months ago

      smangle2001, have you tried connecting to a different WiFi network/cellular data and the issue persists? 

       

      I’d also like to know the app version of the Dropbox app on your iPad.

      • smangle2001's avatar
        smangle2001
        New member | Level 2
        9 months ago

        App version is 370.2.4 and I turned off wifi and let it be on cellular.  I don't have another wifi network at home to try.  I did verify that I had "use cellular data" enabled.

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