You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Elyse22's avatar
Elyse22
Explorer | Level 3
2 years ago

Files stuck uploading in queue on the website.

Hi! This is a new issue I'm having that just started randomly!    I use dropbox through safari on my MacBook! I have WAV audio files downloaded onto my computer that I used to be able to just dra...
sync
upload
Web
AFramePhotos's avatar
AFramePhotos
New member | Level 2
9 months ago

I'm having the same issue. I have never had this happen. I was able to upload all but 4 of my files. The last 4 have been "in the queue" for an hour now. Did you happen to find a solution? Thanks!

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    9 months ago

    Sorry to hear that, AFramePhotos.

     

    Have you tried uploading your files using a different browser or a private browsing/incognito window, to see if you get a different behavior?

    • smangle2001's avatar
      smangle2001
      New member | Level 2
      9 months ago

      I'm having the same issue on my ipad.  I have the Dropbox app opened and am importing many pictures and videos.  It has done 530 of 601.  I just imported some new ones and they processed but not these other ones....help!  I have 2TB of storage, so I am not out of space yet 🙂

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff
        9 months ago

        smangle2001, have you tried connecting to a different WiFi network/cellular data and the issue persists? 

         

        I’d also like to know the app version of the Dropbox app on your iPad.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!