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Forum Discussion

Elyse22's avatar
Elyse22
Explorer | Level 3
2 years ago

Files stuck uploading in queue on the website.

Hi! This is a new issue I'm having that just started randomly!    I use dropbox through safari on my MacBook! I have WAV audio files downloaded onto my computer that I used to be able to just dra...
sync
upload
Web
Elyse22's avatar
Elyse22
Explorer | Level 3

Hi! I just tried a small jpg file and same thing! It just says "in queue" but then never starts uploading! This is definitely a new issue. It used to work seamlessly on my safari and then all of a sudden last week this started!

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hmm, I see. Did you also try this out via a different browser, and it didn’t make a difference?

  • Elyse22's avatar
    Elyse22
    Explorer | Level 3
    2 years ago

    No....I have all of my work materials on safari! And it's always worked on there up until now!

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hey Elyse22 - sorry to jump in here, but could you let us know if you've tried clearing your browser's cache since you first noticed this or a private browsing window with no extensions or plugins running? 

      • Elyse22's avatar
        Elyse22
        Explorer | Level 3
        2 years ago

        No apologies necessary! I appreciate the help!! I haven't cleared anything. I'm not sure if it's private or not? How would I go about that? 

        Thanks so much for your help!

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