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nitin194's avatar
nitin194
Helpful | Level 6
4 years ago

Files not uploading or syncing in android app

For the past 2 days, My android phone app behaving abnormally. Neither it is syncing with the server nor it is allowing me to upload any files to the central server. When I add any files to the dropb...
Camera uploads
Mobile
sync
upload
  • nitin194's avatar
    nitin194
    4 years ago

    Dear Walter 

     

    Sorry for the inconvenience. Actually, BLOKADA is the culprit. Some update broke some of the apps in my mobile. Everything is working after disabling it. Hope you can understand

Jewels1's avatar
Jewels1
New member | Level 2
3 years ago

Hi, I have set up my phone to sync all of my photos to Dropbox, but nothing seems to be happening. No photos or videos are being uploaded to Dropbox. What am I doing wrong? Please help. Thank you

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hey Jewels1, let's jump right into this! 

     

    Do you use the camera uploads feature on your mobile? 

     

    What is the OS you're using on the device, and what is the Dropbox version installed there? 

     

    Let me know and we'll take it from there! 

    • Jewels1's avatar
      Jewels1
      New member | Level 2
      3 years ago

      Hi Megan,

      Thank you for your help. 

      Yes, I use the Camera Uploads feature on my phone. The OS on my phone is Android Version 11 (Kernel Version).

      Dropbox Version 292.2.2

       

      Many thanks

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        3 years ago

        Hey Jewels1, thanks for the speedy reply!

         

        Have you tried turning your camera uploads off, then on again? 

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