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Forum Discussion
MountainGram
7 months agoHelpful | Level 5
Files not syncing from my Surface
I saved my most recent version of a manuscript on Monday, May 5th before going out of town. It is now May 8th, and the files are not showing up in my Dropbox account. The most recent version I'm seei...
tiffanywalkEr
5 months agoExplorer | Level 4
Make sure your Dropbox account is syncing properly and that both your PC and Surface are connected to the internet. Files might not update right away if there are connection problems or if you need to refresh the Dropbox app.
- MountainGram5 months agoHelpful | Level 5
And now Dropbox hasn't synced since June 21st. I have files I can access on my PC, but they're not showing up at Dropbox.com
The advanced reset you sent is far too complicated for a non-tech person like me. Shouldn't there be a simpler solution?
- Walter5 months agoDropbox Staff
Can you please let us know which part of the advanced reinstall is troubling you MountainGram?
- MountainGram5 months agoHelpful | Level 5
Pretty much all of it, starting with the fact there's no Dropbox icon in my system tray.
After that, too many steps, and I don't like diving that deep under the hood.
Also, I no longer see the option to have Dropbox start when I start my computer in the preferences tab.
On a more positive note, it's been working for the last couple of days.
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