You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
seycah
2 years agoHelpful | Level 5
Files not syncing down to Mac
I use selective sync in macOS Ventura. The bar icon shows that everything is synced but in the actual folder there are online-only files (next to which there is a cloud icon with a downward arrow on ...
- 2 years ago
Hi seycah, thanks for bringing this to our attention.
It sounds like you're not referring to selective sync, since this prevents entire folders from appearing on your local machine.
Instead, you're referring to the option to mark files as available offline or online-only. Have you tried right clicking the Dropbox folder and choosing to make it available offline, so that all the files download?
Keep me updated with any progress!
Jay
Dropbox Staff
Hi seycah, thanks for bringing this to our attention.
It sounds like you're not referring to selective sync, since this prevents entire folders from appearing on your local machine.
Instead, you're referring to the option to mark files as available offline or online-only. Have you tried right clicking the Dropbox folder and choosing to make it available offline, so that all the files download?
Keep me updated with any progress!
andrew0803
2 years agoNew member | Level 2
This solution does not account for users who work with limited disk space and do not wish to have all their files downloaded to their local machine at all times (which almost completely defeats the purpose of using Dropbox in the first place).
I realize that there are macOS kernel API issues at play here and there is not much that Dropbox can do about it. But being able to sync files automatically (without having to right click and select "make available offline") was the major selling point of the service for me. If we are relegated to having to manage file access manually then there are many cheaper options than Dropbox out there. This is basically a deal breaker for me personally.
- seycah2 years agoHelpful | Level 5
You still have that option. In fact I am using that option. So I am not syncing all folders. My issue was resolved when I went to the folders I chose to sync right click on all of them and make available offline.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!