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Forum Discussion
MathewCross
2 years agoHelpful | Level 6
Files do not get downloaded automatically on Mac
Hi there,
I am experiencing an issue with files added by other users after installing the new Dropbox on MAC OS 13.1 (22C65). I need the files to be downloaded automatically to my drive instea...
- 2 years ago
I think a resolution may be to right-click the parent folder (DropboxFolder > YourFolder) and select "Make Available Offline".
When I did this, I got the green tick on the folder, then the files started adding the green tick, and then files created and placed in there form another source downloaded automatically.
Test it and see if this works for you. It now works for me. Saves me a bit of concern too wit the visual prompt of the green tick.
EDIT - you can also do this to the Dropbox folder. So that might be the better solution!
Walter
Dropbox Staff
Hey MathewCross, sorry to hear you're having issues with this.
The issue you outlined is described in this Help Center article and all I can suggest for the moment is finding those files and making them available offline manually as needed.
I hope this helps to some extent.
MathewCross
2 years agoHelpful | Level 6
Thank you for the reply, this reinforces my conviction that if something works fine do not update anything. Unfortunately I use dropbox for with with multiple files and downloading each of them manually is very problematic as I also use Forklift as a file manager and it does not cooperate with the new update either, of course...
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