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Forum Discussion

Edelkakao's avatar
Edelkakao
New member | Level 2
12 months ago

Files (10 years old) only appear online

Files (10 years old) only appear online   and I cannot make them visible on my Mac and Harddisk in any way. I cannot see any file on my Mac Dropbox program neither works "offline or online", wh...
desktop
sync
Mark's avatar
Mark
Icon for Super User II rankSuper User II
12 months ago

Hi Edelkakao 

Is Dropbox installed on your Mac and running? If so what does it say if you mouse over its icon on the status bar?

  • Edelkakao's avatar
    Edelkakao
    New member | Level 2
    12 months ago

    Hi Mark,

    Dropbox is running, yes

     

     

    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      12 months ago

      So those files that its syncing you can see on your machine? 

       

      Have you checked that the folders are not hidden via Selective Sync or that they have illegal characters in them (i.e. !?£$ etc.)

      • Edelkakao's avatar
        Edelkakao
        New member | Level 2
        12 months ago

        happy new year!

        My folders are labeled like this 1_xxxx, 2_xxx

        i will replace the _ and then hope it may work.

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