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Forum Discussion

ThomasGB's avatar
ThomasGB
Explorer | Level 4
3 years ago

File Saving Issues (Adobe Audition)

Hi folks!    I've been running into exactly the same issue as Johnny in the below thread: https://www.dropboxforum.com/t5/Dropbox-files-folders/File-saving-problems-audio-and-word/td-p/421559 ...
Desktop
Error Messages
Sync
Third Party Integrations
Cyberlearn's avatar
Cyberlearn
New member | Level 2
3 years ago

Audio files from 2020 and before won 't load into Adobe Audition.  There are error messages galore.  DropBox has identified this problem but

it persists.  I have to hire -and pay- an expert to get me one of those files every time I need it.  Does anyone have a fix, suggestion or 

know someone at DropBox - a real person- I can call???????

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hi Cyberlearn, how are you? 

     

    I merged your post to this thread, which seems relevant. Have you tried any of the steps my colleagues provided above? 

     

    Keep me posted! 

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