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Forum Discussion
ThomasGB
3 years agoExplorer | Level 4
File Saving Issues (Adobe Audition)
Hi folks!
I've been running into exactly the same issue as Johnny in the below thread:
https://www.dropboxforum.com/t5/Dropbox-files-folders/File-saving-problems-audio-and-word/td-p/421559
...
Hannah
Dropbox Staff
Hey ThomasGB, thanks for reaching out to the Dropbox Community today.
Are you also getting the same error message? Can you send us a screenshot, so we can check it out?
Also, what is the sync status and version of the Dropbox application on your computer?
You can see that by hovering over the Dropbox icon in your system tray/menu bar.
Thanks.
ThomasGB
3 years agoExplorer | Level 4
Hey Hannah,
Apologies for the wait on this - hectic couple of weeks!
Here's a few screenshots of the errors I'm running into.
The sync status is "up to date", and I'm on version 148.3.4504.
Let me know if there's any other details you need - appreciate you looking into it!
- Jay3 years agoDropbox Staff
Hi ThomasGB, thanks for the info, I'd recommend getting in contact with the support team directly for further assistance on this matter.
Once you get a ticket ID from the automated response, please let me know the number here so I can locate it in our system.
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