Forum Discussion

RobinVideo's avatar
RobinVideo
Helpful | Level 5
2 years ago

File request not sent... no "Share" button

I create file requests but they are not being sent. The "Share" button is greyed out. I'm on the trial, but if this doesn't really work, I'll have to go somewhere else.
File requests
Share
RobinVideo's avatar
RobinVideo
Helpful | Level 5
2 years ago

Has anyone at support attempted to help you?

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey guys, can I send you a ticket, in order for us to have a look into this internally? 

  • RobinVideo's avatar
    RobinVideo
    Helpful | Level 5
    2 years ago

    Certainly. Thank you.

  • TerriB's avatar
    TerriB
    Explorer | Level 3
    2 years ago
    Absolutely. Thank you.
    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      RobinVideo and TerriB, I’ve logged two tickets for each one of you. Please reply back to me, when you have some free time.

      • RobinVideo's avatar
        RobinVideo
        Helpful | Level 5
        2 years ago

        Thank you, Nancy, but I can't find where to look at my tickets. Please advise. Robin.

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