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Forum Discussion

RobinVideo's avatar
RobinVideo
Helpful | Level 5
11 months ago

File request not sent... no "Share" button

I create file requests but they are not being sent. The "Share" button is greyed out. I'm on the trial, but if this doesn't really work, I'll have to go somewhere else.
File requests
Share
RobinVideo's avatar
RobinVideo
Helpful | Level 5

Hi Megan. See below. The "Share" button is greyed out and does not work.

 

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
11 months ago

Hi RobinVideo, thanks for the added info!

 

It's not entirely clear to me if you tried switching browsers or not. Have you also tried an incognito tab on your current browser? 

  • RobinVideo's avatar
    RobinVideo
    Helpful | Level 5
    10 months ago

    Nope. "Share" button still greyed out when incognito.

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