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difaraka's avatar
difaraka
Explorer | Level 4
3 years ago

Error message "couldn’t communicate with a helper application" when trying to move a folder

Hi, I'm trying to move a folder that contains folders with photos in it from my dropbox to Files App in iPad. Previously it worked wonderfully and i can move them just fine. But, now after i updat...
Error Messages
iOS
Mobile
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difaraka's avatar
difaraka
Explorer | Level 4

Hey Hannah,

 

I’m using dropbox ver 304.2.2, it should be the newest version and no i haven’t raised them to apple. Let me raised it to them and i’ll let you know what did they find on their end. Thanks!

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
3 years ago

That's perfect, thanks!

 

Let us know, when you hear back. 🙂

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