We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

RichardBudd's avatar
RichardBudd
Explorer | Level 3
4 months ago

Error code: banned_member when trying to upload content.

Got this error - error code: banned_member   Trying to upload some video files to share - now deleted them and left for 24hrs - still showing - error code: banned_member
Error Messages
Sync
upload
RichardBudd's avatar
RichardBudd
Explorer | Level 3

I had some large video files on the Dropbox space - the client was struggling to download them and tried many times - i think this might have caused a problem. i have since deleted to the files and setup a new folder with new files - but i'm being block to share the link now? 

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
4 months ago

Can I send you an email, in order for us to have a closer look into this RichardBudd? 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!