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RichardBudd's avatar
RichardBudd
Explorer | Level 3
4 months ago

Error code: banned_member when trying to upload content.

Got this error - error code: banned_member   Trying to upload some video files to share - now deleted them and left for 24hrs - still showing - error code: banned_member
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Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hi RichardBudd, let's see what we can find together on this!

 

Based on the error you received, it sounds like your sharing ability might have been temporarily suspended. You can find out more info at this Help Center article.

 

Have you recently shared a link which could have been downloaded many times, or to a large file?

 

This will help me to assist further!

RichardBudd's avatar
RichardBudd
Explorer | Level 3
4 months ago

I had some large video files on the Dropbox space - the client was struggling to download them and tried many times - i think this might have caused a problem. i have since deleted to the files and setup a new folder with new files - but i'm being block to share the link now? 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    4 months ago

    Can I send you an email, in order for us to have a closer look into this RichardBudd? 

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