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Forum Discussion
Error "Can't upload. Your team no longer has full use of Dropbox Business features.
Unable to use drag and drop to upload files in browser - have tested both Chrome and Safari, Incognito and normal modes. Both browsers up to date. I receive the following error message:
Note - ...
OK I changed the associated email address on the account...that has taken, but I'm still getting the same "Business" message after re-logging in. I'll give it some time and keep checking.
If anyone from DropBox sees this and can help, I'm all ears...
Thank you!
Mark
Super User II
Super User IIOK I changed the associated email address on the account...that has taken, but I'm still getting the same "Business" message after re-logging in. I'll give it some time and keep checking.
Changing the email wont do anything - all it does is exactly that... changes the email.
As I said you need to set up a new account to be able to use it properly - the change of email was only so you could use the email you wanted again.
Yeah unfortunately creating a brand new account isn't ideal either. I've accumulated a decent amount of additional/promotional storage that presumably I'd lose if I started from scratch with a new account.
- Mark
Yes you will.
So I imagine the only fix is to get the owner of the account to release it.
You can try logging a ticket with support via www.dropbox.com/support while not logged in - even here so use an incognito window BUT they have in the past said they cannot help because the account is 'owned' by the Business that you joined.
This is painful. It really isn't "owned" - it was always my personal account (for years, pre-dating this client). Best I can tell, all I did was join a shared folder.
And actually - I've done similar with many clients. How am I supposed to know which of those clients is the one actually causing this issue?
