We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
helpme426
12 months agoNew member | Level 2
Enabling Capture changed my screenshots to online only
Yesterday I got the pop-up and enabled capture. Now, since I did that my screenshots folder is no longer automatically saving jpegs locally. Which makes me have to make them available offline before I can preview them and drag them where I want them etc.
- HannahDropbox Staff
Hey helpme426, thanks for bringing this to our attention.
I'm not sure how Dropbox Capture could affect syncing of your existing files, but let's see what we can find out about this.
Are you referring to the Dropbox Capture app or the browser version?
Also, are you using a Windows or Mac computer? And which OS version exactly?
Did you get any other updates either on your OS or on Dropbox recently?
Let me know and we'll go from there.
- helpme426New member | Level 2
I am using a mac using venture 13.6.1 and I am referring to the finder version I guess. The only thing that changed between yesterday and today is that I enabled dropbox capture and it changed my Screenshots folder behavior.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!