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ned666's avatar
ned666
Helpful | Level 5
12 months ago

Dropbox won't download files offline

In Dropbox app options, in selective sync, I've re-enabled some folders. They were indexing/downloading and eventually finished. Dropbox app status shows now: "up to date" BUT the downloaded files ar...
  • Nancy's avatar
    12 months ago

    Welcome back to the Community, ned666

     

    Just to clarify, after re-selecting your folders in your selective sync settings, do they now show in your local Dropbox folder? 

     

    If yes, what’s the syncing icon that they have next to them? 

     

    If it’s a cloud icon, instead of a green checkmark, please right click on them, and select “make available offline” from the dropdown menu. 

     

    Does that resolve the issue? 

     

    Let me know.

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