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Forum Discussion

Vision Video Pr's avatar
Vision Video Pr
Helpful | Level 5
12 months ago

Dropbox Transfer NOT working

I have used dropbox transfer for several years, however today.  11-18-23   it is not working. Here is the dropbox instructions below.  My issue is when using Google Chrome. When I click the grid Ic...
Dropbox Transfer
Web
  • Mark's avatar
    Mark
    12 months ago

    It looks like there is some tech fault with the site and that button isn't working - a few of the SU Team have been to replicate as well. 

     

    We've already shared it with the Team. 

     

    As a workaround can you do it via https://www.dropbox.com/transfer ?

Vision Video Pr's avatar
Vision Video Pr
Helpful | Level 5

Thanks Mark,  This does help as a work around. I deal with a lot of real estate agents and I need to make it as simple as possible as many may not have a dropbox account and that's why I have stayed with dropbox. so when this feature stopped working was very frustrating. Mahalo!

 

hsaccount's avatar
hsaccount
Collaborator | Level 9
12 months ago

Today 11/21 Dropbox transfer stopped letting me change the expiration date. It defaults to yesterday and won't let me set it a week out. Is this related to the same problem described above? 

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    12 months ago

    Hey hsaccount - sorry to jump in here, but could you let us know if this persists on other browsers or after clearing your browser's cache? 

     

    If it does, please send us a screenshot so that we can have a look too. 

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