You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Dropbox stuck at Starting...
I have installed Dropbox and started using offline and online, Offline folder i am using as share folder for 25 users in domain and folder size is 1tb.
Recently my dropbox application started error "unable to access drop box" , So i have uninstalled and need to installe on old offline folder with out synchronization duplicate data. please any one help
- Nancy
Dropbox Staff
Hey Tharun, thanks for sharing this on the forum!
As a first step, do you mind uploading a full screenshot of the error message you keep receiving? What steps/actions are you taking on the app, right before this error occurs?
Also, do you mean that you’d like to reinstall the Dropbox app on your computer without duplicating the files in your existing Dropbox folder?
Let me know.
Data was syning perfectly, but one it stopped and showing the error as per screen shot.
I have 1tb data synchronized. we are using it as share folder, So when ever my employees do changes to any files it effects in drop box immediately and data will be uploaded to dropbox. Now because of above error. What ever the files modified in dropbox offline is not synchronized.
- Nancy
Thanks for the additional info!
As a next step, I’d like you to clarify what’s the exact OS version of the device on which you’re having this issue.
Also, is there any chance that you were previously syncing more than 300k files on your desktop app?
- Graham
Community Manager
Hi Tharun,
I hope you're having a great day. I just wanted to follow up with you here to see if you were still experience issues with your Dropbox account or if you managed to get everything up and running. I can see my colleagues were able to give you some good insights as to where the problems may have been occurring so hopefully things are going smoothly for you now. Please don't hesitate to reach out again if you need any more assistance!Thanks!
