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Forum Discussion
Dropbox not syncing files
I use my dropbox a lot, but for the past couple of day I guess it hasn't been syncing my files? I was just going through the folder and most stuff has the green checkmark, but the most recent stuff h...
phoenixfury7 wrote:
None of that seemed to work. I am using basic and my version is updated to 48.4.58. If I restart my computer, will I lose the files that have not uploaded yet?
Hello, phoenixfury7...
Thank you for posting more information.
The files reside in the Dropbox folder on your hard drive so restarting your computer won't cause files to be lost. After your computer restarts and the Desktop Client loads again, it will merely continue syncing from where it was prior to the restart.
Since you mentioned that you have a Basic account, please confirm that you're not over your storage space limitations (eg: 750 MB of 2 GB used).
I loaded photos from my phone onto my account on the Dropbox page. I'd like to edit them on my computer but I don't see them. I presume the website and computer need to be synched but the directions provided by Dropbox have no baring to what is on the website. I presume the directions are out of date. (This is deplorable considering how much Dropbox chargers). Does anyone have up to date directions on how to synch computer and website? Thank you.
- Hannah
Dropbox Staff
Hey tomballard, thanks for reaching out to the Dropbox Community.
Assuming that you've already installed the Dropbox desktop app to your computer and you've signed into it with your Dropbox credentials, the first thing you need to check is the version and sync status of the app.
You can hover over the Dropbox icon in your system tray/menu bar to see this info.
Does it show as "up to date" or do you see any error messages?
