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Forum Discussion
Dropbox not syncing files
I use my dropbox a lot, but for the past couple of day I guess it hasn't been syncing my files? I was just going through the folder and most stuff has the green checkmark, but the most recent stuff h...
phoenixfury7 wrote:
None of that seemed to work. I am using basic and my version is updated to 48.4.58. If I restart my computer, will I lose the files that have not uploaded yet?
Hello, phoenixfury7...
Thank you for posting more information.
The files reside in the Dropbox folder on your hard drive so restarting your computer won't cause files to be lost. After your computer restarts and the Desktop Client loads again, it will merely continue syncing from where it was prior to the restart.
Since you mentioned that you have a Basic account, please confirm that you're not over your storage space limitations (eg: 750 MB of 2 GB used).
my dropbox is saying that i am syncing files but it's not really syncing. what should i do? I tried to restart the laptop and i tried to change my internet but nothing works
- Hannah
Dropbox Staff
Hey CARINE EL MASRI, thanks for letting us know.
If you hover over your Dropbox icon, what's the exact sync status and version of the app?
Does syncing seem stuck or is it just really slow?
it says syncing 67 files without saying the approximate timing but I am not syncing that much files
- Megan
Hi CARINE EL MASRI, sorry to jump in here!
Could you also clarify the app's version that you're using? Also, how long is the app stuck syncing the same amount of files?
