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Forum Discussion
Dropbox not syncing certain files
For the past few days, dropbox has not synced a few specific files on my mac. I get this when I check the status in menu bar I've cleared cache, fixed permissions, and run check disk...
Problem possibly solved, but I don't really know how. I logged out of dbox online then closed and opened dbox desktop. Then I dragged the master file (with it's sub-files) into the dbox folder. I got a message asking if I want to replace the file duplicates (which meant the files were in dbox online but I wasn't able to view them before). I answered, Skip. The sync closed, then I logged on to dbox online and all the files were there. Let's hope the issue doesn't re-occur. :)
Hannah
Dropbox Staff
Dropbox StaffHey StigN, thanks for reaching out to us about this.
Can you please confirm if you're referring to the computer backup feature or perhaps files in your Dropbox folder that are not syncing to your account?
Make sure to check this article as well and any additional info you can provide us, would be helpful.
Thanks!
Sorry, it is files in my Dropbox folder on my pc that are not syncing to my work pc, iPhone. Only some of the files, not all og them.
