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Forum Discussion
Dropbox not syncing certain files
For the past few days, dropbox has not synced a few specific files on my mac. I get this when I check the status in menu bar I've cleared cache, fixed permissions, and run check disk...
Problem possibly solved, but I don't really know how. I logged out of dbox online then closed and opened dbox desktop. Then I dragged the master file (with it's sub-files) into the dbox folder. I got a message asking if I want to replace the file duplicates (which meant the files were in dbox online but I wasn't able to view them before). I answered, Skip. The sync closed, then I logged on to dbox online and all the files were there. Let's hope the issue doesn't re-occur. :)
I am having the same problem of Dropbox not syncing at least half of my songs/audio files (and it follows the alphabetical order that the files are sorted in a folder/path Cakewalk Projects>Audio, then the individual audio files (wave) by the song names . These files were recorded with Cakewalk Sonar (a recording program similar to Logic). Total files in the file dragged into the Dropbox PC folder is about 4 GB. There is no error message, etc.; it just completes the sync, but stops too early and doesn't complete the transfer. I tried a number of times and can't find anything I'm doing different than my usual DBox procedures. Any suggestions? I've been with Dropbox for years, but just started using it for audio backup. Unfortunately, this is a deal killer if I can get this to work and I will have to go to another service. I hope you can help.
Problem possibly solved, but I don't really know how. I logged out of dbox online then closed and opened dbox desktop. Then I dragged the master file (with it's sub-files) into the dbox folder. I got a message asking if I want to replace the file duplicates (which meant the files were in dbox online but I wasn't able to view them before). I answered, Skip. The sync closed, then I logged on to dbox online and all the files were there. Let's hope the issue doesn't re-occur. :)
- Chris_J
Super User
Hello clegs
Thanks for sharing your experience. I wanted to clarify a few things. when you dragged the folders/files into your Dropbox folder, it does not necessarily mean that's it is online or on Dropbox Server, we hope that it is because it's supposed to be uploaded automatically. I just wanted to clarify when your PC asked if you want to replace the files duplicates, it just means that the files were physically there and were asking if you want to replace them.
However, is it possible that this program that you use, put a 'lock' on these files? Have you tried quitting (not just closing the application but making sure it's not running in the background) to see ifs not 'locking' the file/files?I don't know if any issues is with the filenames or such, can you look at this Help Center Article to see if anything applies to you? https://www.dropbox.com/help/syncing-uploads/stuck-syncing
These are the files that are modified everyday on my computer
I want the same files to be synced on Dropbox as well but that doesn't happen
As you can only search_query 2023-07-29 has been sync with dropbox. I want all the other files (search_query 2023-07-28.. etc) to sync as well.
I am on a windows computer and I have given access to sync the entire folder on Dropbox
I hope I am clear in what I am asking for.
