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Forum Discussion
bauss
8 years agoExplorer | Level 4
Dropbox not syncing certain files
For the past few days, dropbox has not synced a few specific files on my mac. I get this when I check the status in menu bar I've cleared cache, fixed permissions, and run check disk...
- 7 years ago
Problem possibly solved, but I don't really know how. I logged out of dbox online then closed and opened dbox desktop. Then I dragged the master file (with it's sub-files) into the dbox folder. I got a message asking if I want to replace the file duplicates (which meant the files were in dbox online but I wasn't able to view them before). I answered, Skip. The sync closed, then I logged on to dbox online and all the files were there. Let's hope the issue doesn't re-occur. :)
bauss
Explorer | Level 4
I've rebooted the Mac, and ensured that no other programs are running, and it still seems to not sync.
These are audio files that are part of a logic project. Even when Logic is not in use, the files to not sync.
These are audio files that are part of a logic project. Even when Logic is not in use, the files to not sync.
Chris_J
8 years agoSuper User
Thanks buass
Okay, I reached out to my other Super Users and some Dropboxers, maybe they have an idea but I would encourage you to go ahead and submit a Support Ticket and meanwhile, perhaps others might chime in here.
Submit a ticket https://www.dropbox.com/support
Check or update Ticket via https://www.dropbox.com/support?ref=dropboxsupport
Please be patient and it will take some time and please include this Thread url as it contains useful info. And Good Luck
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