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bauss's avatar
bauss
Explorer | Level 4
8 years ago

Dropbox not syncing certain files

For the past few days, dropbox has not synced a few specific files on my mac.   I get this when I check the status in menu bar     I've cleared cache, fixed permissions, and run check disk...
Desktop
Sync
  • clegs's avatar
    clegs
    7 years ago

    Problem possibly solved, but I don't really know how. I logged out of dbox online then closed and opened dbox desktop. Then I dragged the master file (with it's sub-files) into the dbox folder.  I got a message asking if I want to replace the file duplicates (which meant the files were in dbox online but I wasn't able to view them before). I answered, Skip.  The sync closed, then I logged on to dbox online and all the files were there. Let's hope the issue doesn't re-occur.  :) 

Chris_J's avatar
Chris_J
Icon for Super User rankSuper User

Hello bauss

My first reaction is that perhaps an application is still running and it places an 'lock' on the file in question.  Is this possible?

what happens when you reboot the computer?

bauss's avatar
bauss
Explorer | Level 4
8 years ago

Same thing. Still no sync.

 

I'm also seeing that some of these files that aren't syncing came from windows PCs. That said, there are no characters in the names that are incompatible with windows. 

 

  • Chris_J's avatar
    Chris_J
    Icon for Super User rankSuper User
    8 years ago

    Bauss

    Can you answer the 2 questions that I posted?  I want to help you. :)

  • apraetor's avatar
    apraetor
    Icon for Super User alumni rankSuper User alumni
    8 years ago
    Just FYI, a reboot won't clear a file lock; try right-clicking and "Get Info" on the files. Are they locked?

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