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Forum Discussion
Dropbox not syncing and can't find Hardlinks
Hi! My dropbox won't sync properly. It has a grey icon on the file (instead of the green check or the blue syncing icon). It seems to have something to do with Selective Sync so I selected all my fol...
Hi! I understand what was going on now. It had something to do with Smart Sync keeping my files online only even if I selected it to go to my local folder. It's okay now, I followed the instructions (right-click > smart sync > local folder) so it's all syncing now :)
Thanks!
Hi, trying to speed up my Dropbox app on opening (as it makes EVERYTHING else stop and wait, too)-
I did these steps below, but when I hit Step 5 - no "fix hardlinks" button. SHOULD IT BE OBVIOUS? Literally nothing changes in the window, and the only button there - before and after the option/ alt key - is to unlink my work dropbox.
Thx.
1. Make sure the Dropbox desktop application is running
2. Click on the Dropbox icon in your menu bar and then click your profile picture or initials
3. Select 'Preferences'
4. Click on the 'Account' tab
5. Hold down the 'Option/Alt' key (or ALT+H for Windows)
6. Click on the 'Fix Hardlinks' button (make sure you're still holding down the 'Option/Alt' key)
Daphne
Dropbox Staff
Dropbox StaffHey amyfitz, thanks for joining the topic!
Can you try clicking in the empty space of the window before holding the suggested key to see if that does the trick?
If not, can you let me know which version of the app you have installed?
Keep me posted!
