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Forum Discussion

ccordeiro's avatar
ccordeiro
Helpful | Level 5
5 months ago

Dropbox keeps trying to sync a file that was moved to another Dropbox location on macOS.

Dropbox keeps trying to sync a file that was moved. No matter what I try to do the syncing doesn't stop for the past 2 days. Running on macOS Sonoma 14.5.
Desktop
Mac
Sync
  • ccordeiro's avatar
    ccordeiro
    5 months ago

    Nothing really worked 😞

    The only way to get back to normality was to unlink the Dropbox folder from my Mac, remove Dropbox app completely, delete Dropbox folder and then re-install Dropbox app.

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

Oh I see. It’s quite possible this caused the issue indeed. Have you closed the file since? 

 

What if you still move it back to its original location and restart your device? Does that change anything?

ccordeiro's avatar
ccordeiro
Helpful | Level 5
5 months ago

Nothing really worked 😞

The only way to get back to normality was to unlink the Dropbox folder from my Mac, remove Dropbox app completely, delete Dropbox folder and then re-install Dropbox app.

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