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Forum Discussion
Dropbox keeps (re)indexing and syncing after activating smart sync
I've recently activated the smart sync functionality for my teams account. When I did, Dropbox started indexing and syncing a huge number of files which made sense to me because it needed to download...
Hi Minato,
Thanks for your reply. I decided to reinstall the Dropbox desktop application yesterday. After I did, I waited another couple of hours for a full sync, but once that was done the issue seems to have disappeared. The Dropbox app now reports that it's fully up to date and seems to stay that way (except for normal syncing behaviour when a file is changed).
I propose I wait to see if the problem reoccurs, and if it does I will create a ticket at the support page as per your suggestion.
Kind regards, Wietse
I have something somewhat similar occurring. The last few months (2 or so), it's as though suddenly, Dropbox is using all my available bandwidth and synching takes forever. I've used DB for nearly a dozen years, so it's not like I'm unfamiliar with what to expect.
What's odd is, for example, I'll add one new 300mb video to a DB folder with 200 other videos. The next thing I know, all of the videos are being re-synched and reindexed. For no apparent reason and when I check on the website, it advises me that they've all been "updated" when no--they haven't. This is affecting the performance of my computer significantly, in terms of eating upload time, download time, and it's even whacking my VOIP. (I have to turn off DB synching to use my d*mn phone!). I've never had to do this before, not even close.
I really don't know what the Hades to do about it, either. I have 42.5% of slightly over 3TB used. I'm at the point of thinking that I should nuke DB or nuke half of it and move the rest of my files to a straight server, like S3.
How I solved this problem is this: I found out that I could see which item stayed un-synced. I cut and pasted that item elsewhere and Dropbox worked properly again. In my case it was a zipped file that caused the trouble.
Hi, DragonLover: Thanks, but sadly, that's not going to help me. I'm having this issue across the entirety of my Dropbox, apparently and something--something--has changed in the last few months.
I've run the same setup, same computer, same speeds, bandwidth, etc., for a decade and all of a sudden, it's as though half my bandwidth has disappeared, even though my speed and png tests say it hasn't. Something, somewhere, is screwing up the works and it seems to be oddly coincidental that there appears to have been a major DB overhaul around the same time.
