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Forum Discussion

Dan68's avatar
Dan68
Explorer | Level 3
3 months ago

Dropbox is stuck at indexing ever since I installed the app on my new MacBook Pro.

I got a new MacBook Pro and installed Dropbox. It worked for a while but suddenly stopped working without me realizing. It seems to be stuck at "Indexing...". Now I have many files locally on the com...
Desktop
Mac
Sync
jamicakalesoria0024's avatar
jamicakalesoria0024
New member | Level 2
2 months ago

If Dropbox is stuck at indexing on your new MacBook Pro, it could be due to several reasons such as file system issues, permission settings, or large file transfers. Here's a step-by-step guide to troubleshoot and resolve the issue

1. Restart Dropbox

  • Quit Dropbox: Click the Dropbox icon in the menu bar at the top of your screen, then click your profile picture or initials and select Quit Dropbox.
  • Reopen Dropbox: Open Dropbox again from your Applications folder or by searching for it in Spotlight (Command + Space).

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