You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
herron
5 years agoNew member | Level 2
Dropbox is now too hard to use.
Congratulations Dropbox,
You have lost sight of your core value added, and ruined your offering. You have layered so much unwanted additional functionality on top of simple file sharing, the the in...
Cm18
Helpful | Level 5
Herron I have to agree with you - I' just want to store pictures and search them so it's obviously far too complex for me - did you find an alternate ?
ITConsultingAfrica
5 years agoCollaborator | Level 10
Hi CM18 and Herron
Each to his/her own but I disagree with you. The new Dropbox experience (smart workplace) is easier to use and the integrations make it easy to share content with other people. Dropbox needs to evolve. And that is what they are doing. Otherwise they will be "just another cloud storage provider".
I use all three major cloud providers (Google Drive/Microsoft OneDrive Personal and Business/Dropbox Personal and Business). Dropbox is lightyears ahead with speed of syncing, integration, mobile experience, etc.
OneDrive and Google Drive are much slower when you want to sync. Google Drive cannot store folders offline on mobile devices (only files). When sharing content with OneDrive the recipient needs a Microsoft account.
With Dropbox you can even share content to WhatsApp and integrate with Zoom, Teams, Slack, etc. I do not use Papper (I use Evernote) but from what I read, Paper is a good solution as well (I do not like OneNote).
I guess any solution is related to the person (or business) requirement. If you want only cloud storage for your files, use OneDrive or Google Drive (although Dropbox does this seamlessly as well). Try all three, and choose what is best for your specific requirements and budget.
Regards
Casper
- Michael F.335 years agoHelpful | Level 5
I am not opposed to Dropbox expanding its mission. However, the CORE mission is now almost impossible to access and easily use. The idea that I now have to "learn Dropbox" is absurd. I am trying to run a business not "learn Dropbox". If I wish to use it as it originally functioned, I should have that option without having to "learn" Dropbox. Unfortunately when I open it, what I see is totally incomprehensible to me and rather than sit there and "learn Dropbox" I prefer to go about my business productively. It's become a total waste of time for me.
- HoodPhil5 years agoHelpful | Level 5
You're both right. Dropbox is much improved, and better than Google Drive/One Drive for many tasks, and it is also now too hard to use. Dropbox, like so many cloud apps, faces a set of dilemmas? How do you charge more, and keep the VCs happy? How do you add features, to satisfy your most demanding customers (i.e., heaviest users)? And, how do you do all that and keep a broad base of users so all your activities scale? The answer usually is to try to scale or convert an app into a platform. The old dropbox was an app for one thing--trading or sharing files with friends and coworkers. Then, because dropbox actually resided two placess-the cloud and your hard drive--you could use it as a sort of backup, or a tool to make your files available to yourself wherever you wanted to work. But the money is in corporate licensing (always!) so Dropbox evolved to meet the needs of larger workgroups and administrators of those workgroups. Then, to escape the clutches of the desktop, it also enabled working on documents in the cloud. And on and on it keeps metastasizing.
Some love these developments. Others hate them because they turn Dropbox from an intuitive, simple, file sharing app, into something much larger that one literally has to learn. And, frankly, people are sick of learning. I know I am, and I work in IT. Right now I've got a new thermostat, some medical devices for my wife, and a couple of new networking devices I need to learn either to run my home or my job. I wear a Fitbit that I've never learned completely, too. All I use it for is counting steps and heart rate. I don't want to share, or compete with Fitbit friends, or turn my Fitbit into a platform, though no doubt that is what FitBit investors want.
So essentially, this is a war between users who have simple needs and their three main enemies. These basic users want apps to do one thing simply and well, like share files. The three enemies--corporate users who have large, growing needs for collaboration; power users who always want more for novelty or fear of being left out; and the company and its investors and venture capitalists, who want their tech products to turn into platforms so that they can monopolize a greater percentage of the users minutes per day, and charge accordingly--all need for the apps to grow, change, and improve on a steady schedule. Which frustrates the basic users.
- krakor4 years agoExplorer | Level 4
I lean towards apps that do a few things and do it well. Your analysis is spot on. The apps/software companies tend to add features that appeal to the people paying the bills. I only use the free version as my needs are simple. I did try to use the synching feature and proceeded to wipe out my home folder on my Mac. I still can't unlink some folders on my Windows box. I have read the various help messages and they have not helped. Bottom line is my experience with the NEW Dropbox has not been good.
- danketchpel4 years agoNew member | Level 2
For some reason it used to be easy to download files from Dropbox to your phone, now it's a PITA.
There used to be a simple "save to device" option directly, now it's buried in a few menu options. This is a huge step backwards and NOT user friendly at all.
I do think Dropbox is one of the best cloud storage options, and it works great on a desktop/laptop, but the Android app UI could use a LOT of work in terms of making it easier and more intuitive to use. Do they actually do any app user testing???
- Whitecatcat5 years agoHelpful | Level 6
I totally agree with ITConsultingAfrica
Dropbox is easy for me and it is fully matching my personal and business needs.
The new features and interface work great and having the option to work with so many other apps through Dropbox is the key.
I always find resources online to address any technical difficulties or any questions that I have.
I am a happy camper I must say! :dart:
- Cm185 years agoHelpful | Level 5
Best you keep on using it then
- Cm185 years agoHelpful | Level 5
Best you keep on using it then - bye
- ITConsultingAfrica5 years agoCollaborator | Level 10Bye CM18. See you back soon.
- bye4 years agoExplorer | Level 3
Casper, would you be willing to send me completely basic instructions on the use of dropbox? My dentist sent me a dropbox link of a CT scan. I downloaded dropbox. I have been unable to view the scan. When I send a viewing link to others, they are also unable to view. The instructions provided are a dead end & dropbox provides no support.
THANKS!
- Monkeys Uncle3 years agoNew member | Level 2
Where is the "delete this folder" or files option?
Where is "download this folder" or "these files" option?
Where is the "sort files by size" option?
I'll tell you where they are: removed or buried in a labyrinth to make it near impossible to maximize space in a free account, and remove the largest, unneeded files.
- ccfrost9 months agoHelpful | Level 5
I dont need to integrate. Can you give me the name of "just another cloud storage provider" that will just send my file for me?
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!