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Forum Discussion
Dropbox is continuously reporting it's syncing, or indexing on Windows 10.
Hello,
Despite not making any changes to my Dropbox folder contents on my Windows host the Dropbox icon is at a constant syncing and/or indexing state and I cannot tell what it is actually trying t...
Several documents were showing up in the Windows File Explorer, but had a gray x icon on it. I right clicked on all of them and selected Smart Sync->Local. They downloaded (changing the icon to green checkmark), and then then the sync icon on the Dropbox icon in the status bar went away. I'm not sure why I needed to do manually select Smart Sync for each individual file when I'm using Selective Sync and specified that folder, but that appears to have stopped the continous syncing for me at least for now.
I recently updated to a busniess account from a professional account and now it is trying to sync all of the files - was going fine but now it seems to be stuck and says its downloading 23 files (0.0kb/sec 2+ days) - I have tried to pause and restart the sync, restarted dropbox and even restarted the computer and it does the same thing. Please help! Thank you!
Greg
Daphne
Dropbox Staff
Dropbox StaffHi there Endlessimagery, I hope you're well today!
Can you just try the steps outlined here to see if that will allowing syncing to progress on your device?
These steps will fix any incorrect file permissions that might be preventing the app from being able to sync.
Just to note, if you happen to be using a Mac device instead, you'll need to hold down the Options/Alt key instead of the Space bar.
Let me know how it goes!
