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Forum Discussion
coymeetsworld
6 years agoHelpful | Level 6
Dropbox is continuously reporting it's syncing, or indexing on Windows 10.
Hello,
Despite not making any changes to my Dropbox folder contents on my Windows host the Dropbox icon is at a constant syncing and/or indexing state and I cannot tell what it is actually trying t...
- 6 years ago
Several documents were showing up in the Windows File Explorer, but had a gray x icon on it. I right clicked on all of them and selected Smart Sync->Local. They downloaded (changing the icon to green checkmark), and then then the sync icon on the Dropbox icon in the status bar went away. I'm not sure why I needed to do manually select Smart Sync for each individual file when I'm using Selective Sync and specified that folder, but that appears to have stopped the continous syncing for me at least for now.
Cylon_X
New member | Level 2
Right now, I have well over 100,000 files on dropbox, using about 1.4 TB of the 3 TB available. My problem is, that almost everything gets synchronized, but just before the end the synchronization seems to stop and won't quite finish some tasks (see screenshot):
Translation:
DSC_5139.jpg is being indexed
17 files are being uploaded
DSC_5139.jp is being downloaded
If I add or remove files, they will get synchronized, however, what is shown in the picture above will remain. I've restarted dropbox, restarted my PC, even disconnected dropbox and reconnected it again. Interestingly, after disconnecting my dropbox and reconnecting it, the problem remained, but the tasks left undone were different.
So now I've run out of ideas and would really appreciate some help to get that green tick back.
Daphne
5 years agoDropbox Staff
Hey Cylon_X, I hope you're well today!
Can you just take a look at the steps I posted here to see if that does the trick?
You might need to give the app a short amount of time to apply the changes before you notice any change in the sync status.
Let me know how it goes!
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