You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
makere
3 days agoHelpful | Level 5
How can I get Dropbox in Finder?
I have read the earlier discussions on getting DropBox into Finder and the bottom Menu but unfortunately they are not working on my new MacBookPro (which is a very basic model). It is using Sonoma 14.7.1.
I need to constantly access my DropBox files from wherever I am working, but am unable to dop so. This is a huge hindrance to my work on a daily basis. Desperate for advice please.
- JayDropbox Staff
Hi makere, thanks for bringing this to our attention.
Could you clarify what you're looking for exactly? Are you referring to having the Dropbox folder visible in Finder itself?
Have you installed the Dropbox desktop application on your device?
This will help me to assist further!
- makereHelpful | Level 5
Hi Jay
Thank you very much.. yes I want to be able to access it from Finder. The App is downloaded and showing in my Applications folder.
- MarkSuper User II
makere wrote:
The App is downloaded and showing in my Applications folder.
Is it running? Can you see it at the top near the clock and date etc.?
- makereHelpful | Level 5
yes it is running and I can access it from there but I cant attach a file to an email etc. or download and save something to DropBox from there
- JayDropbox Staff
Could you explain exactly what you mean by attaching a file? What error are you getting when trying to do so?
Are the files showing up as local with a green syncing icon?
- makereHelpful | Level 5
It seems so bizarre that I cant get DropBox to show in Finder. It limits my ability to do lots of things
- JayDropbox Staff
Could you copy and paste a screenshot in your next reply showing your Finder as it is, and also showing the current status of the Dropbox desktop application when you click the icon in the menu bar near the clock?
- makereHelpful | Level 5
https://www.dropbox.com/s/wewfn6zdq356wvf/Screenshot%202025-01-02%20at%2011.19.37%E2%80%AFAM.png?dl=0
- makereHelpful | Level 5
I did copy and paste of the image but this is what it gave me..
- makereHelpful | Level 5
Perhaps it is just that I am so used to having it in Finder and need to find other ways of accessing it to move things around now. It certainly isnt possible to do that using the web option.
- MeganDropbox Staff
Hey makere, thanks for the screenshot!
It looks indeed like the Dropbox icon is missing from your Mac's doc. Would you mind clarifying the app's current syncing status?
Have you tried uninstalling the app, restarting the device and re-installing it by any chance?
- makereHelpful | Level 5
As far as syncing goes, it updates quickly except for the fact that it says there are 19 files it is updating - and is apparently always doing so.. I have no idea which 19 files or why 19.
I have not tried uninstalling and re-installing the App and will do so tonight. Thanks for that !
- makereHelpful | Level 5
well this is troubling... the Installer was non-responsive for a while. then there was a flurry of activity and it has installed the "Date Modifed 31 December 1979 5.00pm' version, I kid you not.
it did not ask me to sign in or anything else.
- makereHelpful | Level 5
this is what is showing in my Finder settings:
https://www.dropbox.com/s/vlau3czyp5rx93x/Screenshot%202025-01-02%20at%207.59.39%E2%80%AFPM.png?dl=0
- makereHelpful | Level 5
I can only access the Dropbox app if I click on Macintosh HD which then gives me access to all the apps. ah, I can access it from Favourites Now.
- makereHelpful | Level 5
Thank you!!
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!