We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

FranciscoLagos's avatar
FranciscoLagos
New member | Level 2
8 years ago

Dropbox doesn't sync or update immediately my files (using Ubuntu)

I'm using Dropbox in Ubuntu 16.10 and it doesn't sync or update immediately my files after dropping or creating them in my dropbox folder.   It only sync them after restarting Dropbox app.   I've...
Sync
  • Fearg's avatar
    Fearg
    8 years ago
    Hi Francisco,

    If you have tried to unlink and relink your account from the Dropbox app on your computer I would recommend making sure that you have no symlinks or anything else interfering with your files in the application.

    You may also want to try disabling your anti-virus temporarily to see if this allows any syncing to take place.
Jane's avatar
Jane
Icon for Dropbox Staff rankDropbox Staff

Hi there flooredatl,

 

We would like to follow up on that, since it appears that the issue shall be looked into by a specialist on our team. Can you please check the email that we have sent you, in order to get this resolved? 

 

Thank you in advance!

 

Kind Regards

FranciscoLagos's avatar
FranciscoLagos
New member | Level 2
8 years ago

Thank you very much Jane. The answer from Fearg helped me to solve the problem.

 

Best!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!