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FranciscoLagos's avatar
FranciscoLagos
New member | Level 2
8 years ago

Dropbox doesn't sync or update immediately my files (using Ubuntu)

I'm using Dropbox in Ubuntu 16.10 and it doesn't sync or update immediately my files after dropping or creating them in my dropbox folder.   It only sync them after restarting Dropbox app.   I've...
Sync
  • Fearg's avatar
    Fearg
    8 years ago
    Hi Francisco,

    If you have tried to unlink and relink your account from the Dropbox app on your computer I would recommend making sure that you have no symlinks or anything else interfering with your files in the application.

    You may also want to try disabling your anti-virus temporarily to see if this allows any syncing to take place.
Jane's avatar
Jane
Icon for Dropbox Staff rankDropbox Staff
8 years ago

Hi there flooredatl,

 

We would like to follow up on that, since it appears that the issue shall be looked into by a specialist on our team. Can you please check the email that we have sent you, in order to get this resolved? 

 

Thank you in advance!

 

Kind Regards

  • FranciscoLagos's avatar
    FranciscoLagos
    New member | Level 2
    8 years ago

    Thank you very much Jane. The answer from Fearg helped me to solve the problem.

     

    Best!

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