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Forum Discussion
Dropbox desktop on Mac corrupts files -- downloading from web is fine
I've got a Mac with a small SSD -- smaller than my Dropbox account. So I use "Selective Sync" to keep most of my large photo library in the cloud. When I need some files, I enable "Selective Sync" an...
In case anyone is interested in the solution for this problem -
Files were erroneously marked as 'online only', a smart-sync feature (even though smart-sync wasn't even enabled).
I had to enable it and mark the files as 'local' (via the context menu), which solved the problem.
hth
I'm experiencing the exact same problem (selective sync, zero-ed out files).
Client version: v84.4.170
OS version: 10.14.6
In case anyone is interested in the solution for this problem -
Files were erroneously marked as 'online only', a smart-sync feature (even though smart-sync wasn't even enabled).
I had to enable it and mark the files as 'local' (via the context menu), which solved the problem.
hth
- Fiona
Dropbox Staff
Hello there!
Being opted-out of the system extension may also mean that if you have existing placeholder files (files with the grey cloud icon) and try to open them by double-clicking the file, you may see an error. You can ultimately open these files by right-clicking on them and choosing to make the file "local" as you correctly mentioned akariv.
Just confirming what you said here is accurate. :white_check_mark:
Thanks for posting your solution.
I had the same problem and akariv's solution worked for me. It is possible to set a whole folder to local so it is quick to fix.
