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TXMedStudent's avatar
TXMedStudent
Explorer | Level 4
8 years ago

Dropbox CONSTANTLY Syncing/Indexing on Mac

Hey everyone, 

 

I've got a mid-2012 Retina MacBook Pro that I've been using Dropbox on. However, for the past 3 months, my dropbox app has been completely non-functional and I have not been able to sync anything. I've tried resetting Dropbox permissions, my computer's permissions, I've tried those code lines posted in Dropbox, and I've removed all the files with incompatible names. I'm desperate for a solution. Please help!

  • Ive been using Dropbox for several years but a few months ago set up another mac which syncs to the same dropbox account. Often very very slow - sometimes 15 mins to sync. Suddenly was asked for password to update permissions - did this and had to watch as all 500,000 files were re uploaded - took 3 days.

     

    It then asked me again several days later (which I did not do) but then made contact with Dropbox help. They told me to unistall and reinstal the app. I did and of couse went thru the same uploading of 500,000 files - another 3 days. They looked thru and found I had symlinks which I dont know how they got there but eventually again with help I moved them.

     

    However when speaking to another Dropbox 'help' person he told me, a lot - and I mean thousands and thousands - had bad file names - starting with an '*' and  a '•'. So  I changed them. Not only did the original machine have to re upload and delete the changes but of course the second machine had to then download all the files. This time I couldnt work for three days as I couldnt get into any of the files that were redownloading! Its all been a bit of a nightmare but Im hoping all is calm and working better. Does seem to be a lot 'indexing' going on still but Im watching patiently!!! 

     

    Will say that the Dropbox help team are very good and quick to respond on 'chat'.

     

    My upload and download speeds varied a lot and one day it took over 24 hours to sync 200,000 files. They say the smaller files are synced first so I m guessing alot of the the larger files were last to be synced so took much longer.

     

    Hope some of this helps!

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