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Forum Discussion
Dropbox asks if I want to remove a document right after I save it
For the last couple of days, whenever I have saved a Photoshop or an Illustrator document to Dropbox, I have received a pop-up message right afterwards that says:
"Remove "name of document" from your Dropbox account and all devices? If you move this file to $Deleted, it won't be available in Dropbox or on any devices."
I want to know how 'save' is being translated into 'delete'. I don't feel comfortable saving to Dropbox now, because I don't want to lose what I'm working on. Yes, I click on Cancel, but I have no guarantee that this will work every time (after all, I'm saving the documents and I'm getting "do you want to delete"). Does it possibly have anything to do with Dropbox telling me it will take 2 days for my files to sync? (BTW, I have the fastest internet I can buy and have checked the "Don't Limit" bandwidth option on my desktop. On my laptops, I have "Limit to" checked and put in a huge number just so I can get a couple kb Word doc to upload in under a day. I've been fighting this poor upload speed for months, and find it very frustrating since I don't have this difficulty with any other service I subscribe to).
Hello! This is a screenshot of the message:
I am using Dropbox v88.4.172 on all my devices.
Thank you.
dimalique
- Fiona
Dropbox Staff
I understand what is going on now! :slight_smile:
Thanks for posting this screenshot Dimalique.
So, this message is a security notification that informs you, that dragging a file out of the local Dropbox folder, will sync as a deletion of this file for all of your devices and the Dropbox cloud.
The file will still exist in the location that you will drop it. Outside of Dropbox. Did you try to move this file out of your local Dropbox folder?
Get back to me with any questions or concerns.
Since 88.4.172 I get continuous file access problems. Is anyone else having the problem?
Detail, I have a build programs in a directory in my dropbox. Previously this has not been a problem.
But since 88.4.172 istalled yesterday, if I click Build before it has finished uploading last changes I get errors from the build system - "The process cannot access the file because it is being used by another process" and from Dropbox - "Remove [filename] from your Dropbox account and all devices? ...". The build one even happes after Dropbox has uploaed changes.
It's very disruptive & annoying, at this stage I have to run with dropbox paused.
Yes! I'm having the exact same problem here also, has started over last couple of days....
- Fiona
Hello dbhvp. Thanks for reporting.
Merge your topic here, because I believe you are reporting the same issue.
Let me know if the error message in this thread is the error message you are getting and if you specifically get this with a specific file type, or all your files.
You don't get the error if the Dropbox desktop application is not working. Correct?
Thank you!
Yes, looks like the same error.
the .ilk file mentioned is updated with each build.
At the same time the build system says
C:\Users\david\Dropbox\Current\SoDSI\ScanSort\RapidKRLB\MainWindow.cpp:-1: error: C1083: Cannot open compiler generated file: 'C:\Users\david\Dropbox\Current\SoDSI\ScanSort\RapidKRLB\debug\RapidKRLB.ilk: Permission denied
I hope it's ok to join this thread. I'm hoping to provide additional information and not to hijack the thread.
I am encountering the exact same problem, except that it's with Microsoft Visual Studio rather than with Photoshop or Illustrator. I'm developing a C++ program for my own personal use (it's a hobby project). Sometimes but not always I get the same message as the original posted immediately after doing a Build. Doing a Build is C++ talk for doing a compile and link of my code. I assure you that I as a user am NOT doing doing a save nor am I moving a file into or out of a folder that's a sub-folder of a Dropbox folder nor am I deleting a file or renaming a file or anything even remotely like that. I just click the Build button on Visual Studio and wait a few seconds for it to complete. It's obvious that within its own internal operation, Visual Studio is reading and writing lots of files during a Build - perhaps dozens of them. And for all I know, it may be deleting and recreating and renaming files. I don't know. These are internal Visual Studio files that I don't interact with in any sort of direct way. I only interact with the actual C++source code that I'm developing. I would be happy to provide a screen shot, but there is really nothing so see other than the original warning/error message that was already posted by the original posted.
I am coping by Pausing Dropbox during a build. It's not a happy solution. But to tell you to truth, it's getting to the point that I may want to do that anyway, even if if this warning/error message had not occurred. During a Build, Visual Studio seems to update, change, delete, rename, recreate or whatever so many files and so many big files that Dropbox can't keep up. And sometimes the heavy Dropbox sync activity trying to keep up seems to lock a file that Visual Studio is using and cause the Build to fail. Pausing Dropbox and runningn the Build again will always solve the problem. It's like Dropbox is too agressive and needs to wait a couple of minutes after a file is changed before syncing. I'm sure Dropbox thinks its activity can't cause an application to crash because Dropbox is only reading. I can't explain the exact mechanism by which it happens, but I assure you that Dropbox activity does occasionally cause Visual Studio to crash. So far, I have never lost anything because pausing Dropbox and rerunning the Build sets things right. But it's not a comfortable situation.- Fiona
Your feedback is welcome everywhere in this Community thejerrybryan.
Thank you for this detailed description. You are in the right topic since you are getting the same error.
What version of the Dropbox desktop application do you have installed?
If Dropbox is taking up too much bandwidth when it is syncing, I suggest to limit the bandwidth to work better and faster until we fix this. You can take the steps offered here, but set it to "limited".
Let me know how this goes and please get me a screenshot of the error you are getting. It will help others that might be getting the same error.
We will not let you pause and unpause forever. We will fix this together. :slight_smile:
Looking forward to your next comment to help you more.
I'm running Dropbox 88.4.172.
I guess I'm really describing two different problems. One problem is Visual Studio crashing if Dropbox is running during a Build. This is highly intermittent and highly unrepeatable. It's been going on for years, ever since I have been running Dropbox. Ican't remember how many years that has been. The second problem which has only started happening in the last few days are the messages about Dropbox wanting to remove a file from my disk. Unless the exact file name matters, then a screenshot doesn't really matter because the only information that would be in the screenshot would be the message. This second problem is also intermittent, but it happens much more often than the first. I'll try to post a screenshot the next time either one happens.
Hello All. Here's an update: I've reinstalled Creative Cloud and all associated apps, then did a complete Dropbox removal and reinstall. I still receive the error message that Dropbox is going to delete all copies of the file from all folders, though now I only receive that message after the second and further saves (I am not transfering files from one folder to another, simply saving changes to the current file I am working on). I believe, for now, that turning off Dropbox, completing your work, then turning it back on to sync at the end is probably the best solution for now.
