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Forum Discussion
msmorto92
3 years agoHelpful | Level 6
Drop box taking up space
I have a 2T plan on my Mac the dropbox folder is taking up 1.02 T. on line when I look at my account it says: Regular files (208.31 GB) Shared files (1.08 GB) Unused space (1.8 TB) ...
- 3 years agoThank you for the reply what am I reading wrong it says shared files 1.08 gig and 1.8 gig free?
Mark
Super User II
Hi Lisa
Unfortunately you've misunderstood how shared folders work. Your upgrade does not give them any benefit at all. Shared folders use up the quota of everybody within the share. So, if they need read write access to the folder they need to also upgrade.
Workarounds are shared links and File Requests to get uploads.
lwalker0312
2 years agoNew member | Level 2
Thank you Mark for you comment. One more question - everyone should be able to view documents within folders I share, regardless of whether they have a dropbox account (and limited storage on their personal account) or not correct?
- Rich2 years agoSuper User II
lwalker0312 wrote:
One more question - everyone should be able to view documents within folders I share, regardless of whether they have a dropbox account (and limited storage on their personal account) or not correct?
If you're using a shared folder, no. Each member of a shared folder needs their own account and enough available space in their account to hold the entire folder. If you only want to provide view-only access without the need for a Dropbox account, send a view-only shared link instead.
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