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Forum Discussion
Drop box taking up space
I have a 2T plan on my Mac the dropbox folder is taking up 1.02 T. on line when I look at my account it says: Regular files (208.31 GB) Shared files (1.08 GB) Unused space (1.8 TB) ...
- Thank you for the reply what am I reading wrong it says shared files 1.08 gig and 1.8 gig free?
Hello,
I have set up a professional account and I have shared a folder with several others to have access to. Some people are having issues uploading documents while others do not. I also am having issues with people I shared the folder with saying they are over their limit. If they have their own personal drop box account, my account that they have access to the folders shouldn't impact theirs.
Any help is greatly appreciated!
Thank you!
Lisa
- Mark
Super User II
Hi Lisa
Unfortunately you've misunderstood how shared folders work. Your upgrade does not give them any benefit at all. Shared folders use up the quota of everybody within the share. So, if they need read write access to the folder they need to also upgrade.
Workarounds are shared links and File Requests to get uploads.
Thank you Mark for you comment. One more question - everyone should be able to view documents within folders I share, regardless of whether they have a dropbox account (and limited storage on their personal account) or not correct?
- Rich
lwalker0312 wrote:
One more question - everyone should be able to view documents within folders I share, regardless of whether they have a dropbox account (and limited storage on their personal account) or not correct?
If you're using a shared folder, no. Each member of a shared folder needs their own account and enough available space in their account to hold the entire folder. If you only want to provide view-only access without the need for a Dropbox account, send a view-only shared link instead.
