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msmorto92's avatar
msmorto92
Helpful | Level 6
3 years ago

Drop box taking up space

I have a 2T plan on my Mac the dropbox folder is taking up 1.02 T.   on line when I look at my account it says:   Regular files (208.31 GB)   Shared files (1.08 GB)   Unused space (1.8 TB)   ...
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  • msmorto92's avatar
    msmorto92
    3 years ago
    Thank you for the reply what am I reading wrong it says shared files 1.08 gig and 1.8 gig free?
  • msmorto92's avatar
    msmorto92
    Helpful | Level 6
    3 years ago

    Hi Megan

    Thank you.  I do have backup on for Desktop 139.7 meg  Documents 4.8 meg  Downloads 55.5 meg

    On Drop Box is says:
    Regular files (208.31 GB)
    Shared files (1.08 GB)
    Unused space (1.8 TB)
    Drop box folder on Mac is now 316.55 gig
    My last response when my Mac said over 500 gig the status in the app was: files up to date, as it is now.  I actually prefer having all of my files on my Mac as opposed to using smart sync.  I am still confused why the dropbox folder is about 100 gig over what is on dropbox.  if you saw my first post before turning on smart sync my dropbox folder was at 1T and syncing was paused and the app said I did not have enough disk space ,  I have a 1 T drive and I had 1.9 gig free.  thank you..
    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago
      Can you send us a few screenshots of what you see on your end, msmorto92? 

      That'll help us get the visual you have on your end, regarding the files you have online and what you see in your Dropbox folder's properties. 

      Thanks a bunch.
      • msmorto92's avatar
        msmorto92
        Helpful | Level 6
        3 years ago

        Not sure what you are looking for.  Now my dropbox folders is at 231.  Question you had asked about backup,  when I look at personal space below does that include the backup?    Also with Smart sync on why am I just getting to the total space used on Dropbox?   I have a Microsoft Laptop that I have really just as a backup and I do have smart sync turned on and if you look below it says size 208 gig disk space used 3 gig.  

        From Drop box

        From my computer

        Details from the Dropbox folder on my computer

         

        from PC.

         

         

         

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